Difference Between the Ajax Hubs

Updated

Ajax Hybrid Hubs (Fibra)

*2G Version is not available in SA

Ajax Hub Hybrid is a game-changer among professional security systems. It is the first Ajax control panel that supports Jeweller devices and the all-new Fibra product line. Wired and wireless technologies are combined to build complex protection regardless of facility size, steel or concrete obstructions. Security is enhanced by informative notifications, photo verification of alarms, real-time system control in the app, and automation scenarios.

Hybrid Hub is not available for the DIY market (requires an approved Ajax installer)

Contact Us for installations in JHB, PTA and Cape Town.

Ajax Hub Control Panels (Jeweller)

Currently three Ajax Hubs are available in SA. 

  • Hub (4G) – latest model / limited compatibility
  • Hub 2 (4G) – future-proofed with latest technology
  • Hub 2 Plus – future-proofed with latest technology
No Longer Available
  • Hub (1) – No longer sold in SA
  • Hub Plus (1) – No longer sold in SA
  • Hub 2 (2G) – No longer sold in SA
Ajax Hub 4G

The Ajax Hub control panels measure 163 x 163 x 36mm and come ready to work out of the box. Each panel includes the following hardware, neatly integrated into a compact enclosure:

  • Power supply (cable included)
  • Battery backup for up to 15/16 hours
  • SIM card slot(s) (SIM card not supplied)
  • Ethernet port (cable included)
  • Anti-tamper protection
  • Smart bracket for easy mounting

The Hubs are set up and controlled via the powerful, free Ajax mobile app for Android and iOS. The app provides real-time monitoring of all wireless and wired devices with instant notifications sent to users’ phones via push notifications (similar to WhatsApp), and optionally via voice, SMS or directly to your armed response company via Ajax Cloud or, if preferred, a wired connection to radio transmitters.

Ajax uses a proprietary radio protocol called Jeweller enabling two-way communication between the Hub and its devices over hundreds of meters. Additionally, Wings technology was developed to transmit photos from Ajax MotionCam devices allowing for visual alarm verification. The app displays separate signal strength indicators for both Jeweller and Wings-supported devices.

Key differences between the Ajax Hubs

The Ajax Hub Models Overview

The Ajax Hub and Hub Plus are first-generation control panels based on older technology and do not include Wings technology which is required for MotionCam support.

The second-generation Hub 2 and Hub 2 Plus incorporate the latest technology and are compatible with all Ajax devices. The Hub 2 was available in two versions:

  • Hub 2 (2G) with two 2G SIM slots (EOL)
  • Hub 2 (4G) with two 4G (LTE) SIM slots
    The primary difference between these versions is the communication channels supported by the SIM card.

The Hub 2 Plus features two 4G (LTE) SIM slots, offering backup for internet failure and includes WiFi for a wireless connection to a router.

The Hub (4G) is the latest control panel for systems that don’t require extensive features. Based on the original Hub technology, it now supports 4G (LTE) SIM cards but lacks Wings technology for MotionCam compatibility and does not support all Ajax products.

Important Features to Consider When Selecting a Hub

  • Number of Scenarios:
    Scenarios automate functions, such as:
    • Auto-arming/disarming the system or groups
    • Setting up automation actions using Relay, WallSwitch & Socket by schedule, in response to system actions, or with a button press.
  • Range Extender Compatibility (ReX and ReX 2):
    • Hub, Hub (4G) and Hub Plus are compatible with ReX (1) only
    • Hub 2 and Hub 2 Plus support both ReX models

SIM Cards for Ajax Hubs

SIM cards are inserted into the Ajax Hubs and predominantly serve as a contingency measure in the case of internet failure. Additionally they can be used autonomously in the Hubs where no internet is available such as in yachts, building sites, storage facilities, warehouses, caravans, campervans etc. 

Justworx SIM cards are perfectly suited for Ajax Hubs. They are non-steering meaning that they automatically connect to the strongest Vodacom or MTN network in its vicinity. Their once off low purchase price includes data between 2 and 30 years, depending on selected package.

NO Monthly Costs | NO Subscriptions | DATA never expires!

Click HERE to learn more or to purchase Justworx SIM IoT Cards

Shutdown of 2G & 3G Networks

South Africa’s proposed plan to shut down 2G and 3G - including banning 2G devices

In light of the deteriorating state of our 2G infrastructure and the planned decommissioning of 2G and 3G networks in South Africa, 2G Hubs are no longer being imported (May 2023).

Communications minister in 2022 proposed a roadmap for shutting down South Africa’s 2G and 3G networks by 2025. Read the article by MyBroadband HERE

Ajax Hubs Specifications

Hub (4G) Specifications:

The Hub (4G) is ready to work out of the box and includes a built-in power supply, battery backup for up to 15 hours and two communication channels.

The Hub (4G) features:

  • 100 zones for wireless devices – including wired devices via Ajax MultiTransmitter
  • 50 users
  • 50 rooms
  • 9 groups (partitions) – independent control over groups of devices
  • Up to 5 Scenarios
  • Supports 1x Rex range extender
  • Live streaming capability for up to 10 third-party IP CCTV cameras, NVRs, and DVRs.

 

Communication Channels:

  • 1x Ethernet Port (including cable to connect to router)
  • 1x 4G (LTE) SIM slot

Hub (4G) does NOT support the following Ajax devices:

Rex 2

vhfBridge

WaterStop

LifeQuality

LightSwitch

Manual CallPoint

MotionCam / PhOD

Keypad TouchScreen

DualCurtain Outdoor MotionCam Outdoor / PhOD

Hub 2 Specifications (2G & 4G):

The Hub 2 (2G) and Hub 2 (4G) is ready to work out of the box and includes a built-in power supply, battery backup for up to 16 hours and two communication channels. Hub 2 models incorporate the latest technology and are compatible with all Ajax devices.

The Hub 2 (2G & 4G) features:

  • 100 zones for wireless devices – including wired devices via Ajax MultiTransmitter
  • 50 users
  • 50 rooms
  • 9 groups (partitions) – independent control over groups of devices
  • Up to 32 Scenarios
  • Wings Technology (for MotionCam support)
  • Supports 5x Rex / Rex 2 range extenders (both models)
  • Live streaming capability for up to 25 third-party IP CCTV cameras, NVRs, and DVRs.

 

Communication Channels:

  • 1x Ethernet Port (including cable to connect to router)

SIM Slots as follows:

  • Hub 2 (2G): 2x 2G SIM slots 
  • Hub 2 (4G): 2x 4G (LTE) SIM slots

*Hub 2 (2G) no longer sold in SA. 

Hub 2 Plus Specifications:

The Hub 2 Plus is ready to work out of the box and includes a built-in power supply, battery backup for up to 15 hours and three communication channels. Hub 2 Plus incorporates the latest technology and is compatible with all Ajax devices.

The Hub 2 Plus features:

  • 200 zones for wireless devices – including wired devices via Ajax MultiTransmitter
  • 200 users
  • 50 rooms
  • 25 groups (partitions) – independent control over groups of devices
  • Up to 65 Scenarios
  • Wings Technology (for MotionCam support)
  • Supports 5x Rex / Rex 2 range extenders (both models)
  • Live streaming capability for up to 100 third-party IP CCTV cameras, NVRs, and DVRs.

 

Communication Channels:

  • WiFi (wireless connection to router)
  • 1x Ethernet Port (including cable to connect to router)
  • 2x 4G (LTE) SIM slots
Technical Specifications

Technical Specifications

Hub (4G)

Hub 2 (2G / 4G)

Hub 2 Plus

Connected Devices

100

100

200

Users

50

50

200

Rooms / Areas

50

50

50

Groups / Partitions

9

9

25

ReX Range Extenders

1

5

5

Scenarios

5

32

64

MotionCam Support

No

Yes

Yes

Video Surveillance

10x 3rd-party IP Cameras (RTSP) / DVR’s / NVR’s

Up to 25x 3rd-party IP Cameras / DVR’s / NVR’s

Up to 100x 3rd-party IP Cameras / DVR’s / NVR’s

Communication Channels (Built-In)

1x Ethernet Port
SIM Slot: (1x 4G/LTE)

1x Ethernet Port
SIM Slots: 2x 2G/3G/LTE

1x Ethernet Port
SIM Slots: 2x 2G/3G/LTE
WiFi

Battery backup

Up to 15 Hours

Up to 16 Hours

Up to 15 Hours

Size

163 x 163 x 36mm

163 x 163 x 36mm

163 x 163 x 36mm

Weight

350g

362g

351g

Ajax Warranty

24 Months (batteries not included)

24 Months (batteries not included)

24 Months (batteries not included)

Complete Set

Hub (4G) Jeweller, SmartBracket, Power and Ethernet Cable, Installation Kit, Quick Start Guide

Hub 2 (4G) Jeweller, SmartBracket, Power and Ethernet Cable, Installation Kit, Quick Start Guide

Hub 2 Plus Jeweller, SmartBracket, Power and Ethernet Cable, Installation Kit, Quick Start Guide